ML
Marc L
1 reviews | Active since Mar 2009
14 Nov 2015, 19:57
TELKOM TAKES AGAIN
So we have left TELKOM due to 100s of issues as well as every time we experience a problem we have to log on to hello peter because the call center is as useful as mud..... on the billing it shows that the cancellation of the telkom account was processed in the first week of October 2015 and now the billing has said that we will be deducted R1200 on the 4th of december!!!!! not happy at all telkom. Bad service from start to finish...
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Replies (1)Telkom's replyOfficial
15 Nov 2015, 03:53Hello mrmlo,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Billing Team, feedback will be provided.
Your reference number is SM167890.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Billing Team, feedback will be provided.
Your reference number is SM167890.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
Best regards,
Telkom's reply15 Nov 2015, 03:53
Official
Hello mrmlo,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Billing Team, feedback will be provided.
Your reference number is SM167890.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Billing Team, feedback will be provided.
Your reference number is SM167890.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
Best regards,
