LW
Lize W
1 reviews | Active since Feb 2017
11 Dec 2020, 20:26
Telkom takes > 90 days to process cancellation!
I cancelled my landline and wifi with Telkom on the 2nd September. Most companies require 30 day notice period, Telkom requires up to 60 days to send your final account.
My account was debited in October and November. My debit order for December bounced and I now am scheduled to pay R1553 at the end of December. This is more than 90 days after I have cancelled my account!
This is ********** and in times where most people are already struggling financially, it reflects very poorly on Telkom - putting business first and clients second!
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