1 reviews | Active since Feb 2015
TELKOM takes 5 months to pick-up a phone!!!
I have been calling Telkom's call centre since September to try and cancel my landline.<br> <br> We moved house at the beginning of December and need to cancel the landline. On numerous occasions I have called the call centre, followed the prompts to get to line cancellation, just to be put on hold for 20 minutes + !!!! and then be cut-off .... this has happened time-after-time!!!<br> <br> I am now completely fed-up and refuse to pay any costs that has run on my landline, since the time I have been trying to cancel it. The nature of my work makes it very difficult to go into a Telkom shop to sort this out, and I would have hoped the call centre was efficient enough to assist!!!! <br> <br> Can ANYBODY please cancel my telkom line and I will defintely NOT ever install a telkom line again!!!<br>
Thank you for contacting us
We sincerely apologise for the inconvenience caused.
Your query has been escalated to the relevant department and feedback will follow soon.
Regards
Noleen Klein
Telkom Social Media Team
Thank you for contacting us
We sincerely apologise for the inconvenience caused.
Your query has been escalated to the relevant department and feedback will follow soon.
Regards
Noleen Klein
Telkom Social Media Team
