Telkom takes 2 hour before answer the (tech Suppor

I am trying to call telkom tech support but when i Dail *** just takes me to the 10210 number and the is no option to pick for tech support, Then i pick option 3 for billing and ask to be transfer to tech support and then the long ass wait starts i was like two hour on the phone and when the call gets answer the person put the phone down. REALLY telkom i am new client and if this is the story with your service then i cancel my service with you.<br> <br> I order 2054 line speed but the line speed is on .35kbps from the start.<br> <br> i think telkom should wake up the f!@#$ck up where the tech support is concern.<br> <br> you can contact me ***.