MM
Motlatsi M
1 reviews | Active since Sept 2012
16 Apr 2016, 07:57
Telkom take their sweet time :-(
I was called by a Telkom Mobile agent who offered me an LTE router deal. I took the deal and concluded everything over the phone. He promised me that delivery would be made after 7 working days. I waited and waited and I'm still waiting 2 - 2.5 months later!<br> This is terrible service from them. When you call them to enquire they keep you holding for 45 minutes before you finally give up.<br> It's impossible to get hold of them, I am really unhappy and will be cancelling my contract as soon as I can get hold of them!!!
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Replies (1)Telkom's replyOfficial
16 Apr 2016, 09:24Hello Motlatsimabaso,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM224240.
We apologise for any inconvenience caused.
Kind regards
Yazied
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM224240.
We apologise for any inconvenience caused.
Kind regards
Yazied
Telkom Social Media Team
Telkom's reply16 Apr 2016, 09:24
Official
Hello Motlatsimabaso,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM224240.
We apologise for any inconvenience caused.
Kind regards
Yazied
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM224240.
We apologise for any inconvenience caused.
Kind regards
Yazied
Telkom Social Media Team
