PU
Pieter U
1 reviews | Active since Feb 2012
18 Jan 2016, 09:06
Telkom take more than a week to repair a ADSL line
Good Morning.<br> <br> I have phoned Telkom on Friday 15 January 2016 to find out what the status is on restoring my services. I have been put on hold and transferred 3 times just to end up with the phone being dropped in my ear.<br> <br> I would like a updated on when my line will be restored as I'm getting irate with *********** people that is working for Telkom.<br> <br> ***<br> Line: ***<br> <br> Please not that Telkom will credit me for the time that I have been offline.
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Telkom's replyOfficial
18 Jan 2016, 10:38Hello pieteru,
Apologies for the inconvenience caused and thank you for allowing us the opportunity to assist further on your query.
Our technical consultants will follow up on this matter and will urgently advise.
Your reference number remains SM175382
Regards,
Moenieb.
Telkom Social Media Team.
Apologies for the inconvenience caused and thank you for allowing us the opportunity to assist further on your query.
Our technical consultants will follow up on this matter and will urgently advise.
Your reference number remains SM175382
Regards,
Moenieb.
Telkom Social Media Team.
Telkom's reply18 Jan 2016, 10:38
Official
Hello pieteru,
Apologies for the inconvenience caused and thank you for allowing us the opportunity to assist further on your query.
Our technical consultants will follow up on this matter and will urgently advise.
Your reference number remains SM175382
Regards,
Moenieb.
Telkom Social Media Team.
Apologies for the inconvenience caused and thank you for allowing us the opportunity to assist further on your query.
Our technical consultants will follow up on this matter and will urgently advise.
Your reference number remains SM175382
Regards,
Moenieb.
Telkom Social Media Team.