Telkom System Issues - Unplanned Downtime - Waste of Time.

I have an active land line with Telkom which has been in operation for over a decade. Last month out of the blue the service was cancelled. I naturally called Telkom to complain about the issue. They were unable to tell me who or why the service was cancelled but related the incident to a system issue. I have been calling them everyday for the past 3 weeks and again and again they tell me that the service will be reinstated within 24 hours. The issue was escalated several times and each time it went absolutely nowhere. I have given up on calling them since they tell me the same story again and again but the issue still remain unresolved. Telkom is in my opinion the absolute worst service provider in South Africa and I can't wait to move onto VoIP, which is much cheaper and most reliable. My suggestion get onto a Voice over IP provider and get off Telkom you don't need their products or their ********** service. Get a reliable fibre provider (not Telkom) and get Voice over IP.