Telkom SUX

We reported a faulty telephone line on 11 May 2015 - reference 298CRZ110515. Almost two months and no end to the problem.<br> <br> My aged parents - blind 88 year old father and sickly 85 year old mother - are alone during the day and we have no way of communicating with each other. As concerned family, we need to ensure that they are safe during the day and our only line of communication has been cut off. We dread the day when there is an emergency and we arrive too late.<br> <br> Our account *** is in credit with R733.34 as we treat our accounts in a very responsible manner. Telkom shows no sense of urgency in restoring the telephone line and all they say is \we're aware of the problem".<br> <br> So"