1 reviews | Active since Mar 2017

01 Mar 2017, 20:11

Telkom sux

<p>is there even anyone working at that useless company called Telkom, I have been have a problem with my connecting just dropping for about 6 months but in the last two weeks it has been happening almost every 5 min and when it is connected it is only connecting at 4 or 500 kb when it is a 2 mb. I have tried different routers telephone cables. Logged calls with Telkom escalated them and still not even a peep from them, when you go to faults website all it says is in process. Unfortunately I live in an area where there is no fiber or wifi on useless copper lines which don't work. I wish they would cach a wake up or close there doors and hand the telecommunications to a company that could actually do the work. But they just like the government only care about what goes into their pockets than providing a service</p>

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Replies (2)
Telkom
Telkom's reply02 Mar 2017, 11:22
Official

Good day Wayne,

Please be assured that this matter has been escalated to our Technical Team, please privately reply with your affected number.

Your reference number is AI***.

We apologize for any inconvenience caused.

Regards,

Busi

Telkom Social Media Team

's update04 Mar 2017, 11:36
Reviewer Update

Hi thank you technician responded today found a faulty panel underground swapped it seems to be back at normal speed