Telkom suspends paid lines

<p>Good day. You have one very frustrated customer here. We have 4 contracts with you. A scheduled payment was made last month in full. Our lines have been cut again for the second month even though a payment was made well in time. We have been told it is because we did not pay it via debit order which bounced but the amount was still paid via an scheduled payment. OK so amount outstanding for bounced debit order was paid well in advance and lines were cut anyway. In the meantime we are loosing business. I can understand if money was owed to you but account was paid. Every time you phone the call Centre they have a different story. Please help us sort this. The four lines affected ********** . ********** . ********** Account holder KJ Taylor. Number ********** .</p>