TELKOM Suspends my service AFTER taking R1900.16 via debit order!!!!!!!

TELKOM takes R1900.16 from me via debit order on 13 October. They suspend my service on 18 October. They tell me on 18 October that it takes 7-14 days to process the debit order. So now we don't have 4 phones AFTER I PAID R1900.16. REALLY!!!!!!!!!!!!!!!!!!!