Telkom Suspends My Account Due to Their Error

My account is to be debited 25th of each month. In April 2015 Telkom tried to debit my account on the 23rd, which of course bounced due to insufficient funds. However they did not try again on or after the 25th. That was their first error.<br> <br> Now on May 2015 they went one step further and did not even bother debiting my account. (even though they sent me a sms saying that they would debit on the 25th) On June 2nd I get a statement showing the arrears. June 9 I get a sms warning of been suspended in 48 hours. I phone on June 10, explain situation and get nowhere. June 12 I get suspended. <br> <br> I phone Telkom only to be told that the system will not lift the suspension without payment. Even after they openly admit that the fault is theirs that the debit orders did not go off my account as agreed. I now sit with no internet connection because they did not even try to take my money on the day the contract stipulates.<br> <br> I'm left with two choices. Pay (at the end of the month because I can't now) or cancel contract and cancel their debit orders from touching my account and not honoring the R720 I owe them. Decisions!<br> <br> This is what 4 year of not a single default gets you!