TELKOM suspends line after payment 13 days later still not reconnected

Telkom has no experience in customer service, my LTE line was cut on 26 August 2020 because my July payment that reflected on their side on 1 August 2020 wasn't allocated yet. I phoned since 26 August 2020 before 4pm when it was cut every single day, it's 8 September now and my line is still not connected even after my August 2020 statement was paid. Each and every agents just sends an email to the back office to have my line reconnected, if this back office even exists.

TELKOM JUST RECONNECT MY LINE!!!!!!!!!! I AM WORKINF FROM HOME AND THIS IS UTTER NONSENSE THAT I MUST GIVE OUT EXTRA MONEY FOR DATA JUST TO BE ABLE TO WORK AND YOU HAVE RECEIVED YOUR MONEY FOR THE SERVICE I TOOK OUT FROM YOU.

It's been 13 days and then I am still going to be billed for service I had no use for?

Telkom better reconnect my line today as I am not going to take this any longer. Legal action will have to be taken as this is is utter nonsense!