Telkom - suspending services despite the wrong invoicing

<p>SO I went into Telkom Cresta on 29 November 2016 spoke to Natalie I think who assisted me in cancelling my residential address business line which I paid in full too and apply for my new address. I am now receiving statements for December and my current service which is only two weeks old has been suspended for non payment of the December invoice. Due date for payment on my current invoice is only the 6 February 2016. Now I have no service at all. When I call into 10210 I am clearly told my line has been double billed and this will be resolved but my business line remains suspended. :( as usual, I cannot speak to an operator at a telephonic service company. SHOCKING. </p>