Telkom suspending accounts for no reason.

Telkom suspended my line on Friday 14 December. After beging referred back and forth between Afrihost and Telkom, they finally realised my line was suspended, and for no reason. Now first of all, there is no reason for the suspension and now they do now I have to wait 48 hours for something thats nit my fault in the first place. I have never not have a issue with Telkom, what I do not understand is they suspend my account thats paid to date, and then still I need wait for the reconnection? IT WAS NOT A FAULT ON MY SIDE! Fix your **** Telkom!