TELKOM - Suspended line

<p>I am an very very unhappy customer at the moment!!!!!!!!</p> <p>I have been struggling since I installed my landline in December 2016 to get my service working properly. I have an landline with an internet service – which is not working BUT my debit order goes off every month?????</p> <p>Last month (April) I had the privilege of an working landline and internet service but since 2nd May NO landline and NO internet!!!</p> <p> </p> <p>I have send emails to ********** numerious times without any respons! I have been charged for an installation fee but did the installation myself?????</p> <p>If we don’t solve this problem asap I will have to cancel my service with Telkom.</p> <p>The 2nd May I received an sms saying my services has been suspended due to outstanding amount of R1734.64 - I dont know what this is for because I dont receive statements either.</p> <p>The next day 3 May I received an sms again, We have identified an error with your monthly balance sms, please ignore this sms.</p> <p>I am from Malmesbury which does not have an walk in Telkom store. Please advise how I can solve this problem.</p> <p>Regards,</p>