Telkom suspended ADSL unfairly then cannot fix it

Transferred my ADSL line from AfriHost to Telkom. Received assurance from both that this was done. Queried why it did not appear on my bill but received no comprehensible response.<br> So I am unable to pay for my line. On day it stops working and I get to spend 6 hours and reconfiguring my network to troubleshoot. <br> Then I contact the call centre to report a fault and have to hold on for hours, to get told that it was suspended. I tell them that they must re-instate it and send me the bill. <br> <br> But no, they cannot do that. My line has now been out for 2 days and I am still spending hours and hours listening to pretty music and Telkom excuses. <br> 1. They did not do their work and transfer the ADSL line properly -- why should I be inconvenienced?<br> 2. They say that they have \high call volumes"but it is the same EVERY DAY! Why don't they hire more staff?<br> 3. The people named promise to get back to you"