1 reviews | Active since Nov 2017
Telkom suspended account
On March 29, Telkom suspended my account without any notice because of an outstanding balance of 200 rands and some change. I tried phoning their call center to find out how much outstanding balance and the next bill because I've not received the bill yet. But trying to call their call center was without success because my account/phone line has been completely suspended. I'm highly disappointed/irritated at the fact that Telkom went as far as cut my access to their call center which was meant to be free.
Hi Jojo1991,
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we will task our accounts team to attend and advise accordingly. We do apologize for delay and the inconvenience caused.
Interaction REF: AI***
Regards
Garreth
Telkom Social Media Team
Hi Jojo1991,
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we will task our accounts team to attend and advise accordingly. We do apologize for delay and the inconvenience caused.
Interaction REF: AI***
Regards
Garreth
Telkom Social Media Team