Telkom Support non-existent

I've email Telkom Support 2 months ago asking them to look into my account because it's definitely being shaped, The accounts in question 5 Telkom Mobile Contracts. I was informed that Telkom does not shape or throttle accounts and they would need to send out a technician to my property. <br> <br> I advise Telkom that all 5 contracts had tremendous speeds in there 1st month and shortly there after second month the connection speed was dropped by 70% and I also tried different devices all same results, my newest contract was doing ****b downloads vs my old contracts doing 200kb on the same device.<br> <br> Never heard from Telkom again, 5 days ago I have re-sended an email asking Telkom to investigate problem and please fix and so far yielded zero responses.<br> <br> The terms and condition to all 5 of my contracts are stipulated on there website under Terms and Condition<br> <br> \A compatible device is required to use Telkom Mobile services. The maximum speed that can be experienced by the customer is dependent on the speed specification of the device."<br> <br> Telkom just simply seems to be unable to deliver on there own terms and conditions."""