Telkom support issue
<p>Timeline.<br />Jul 12, 2016 </p> <p> I have been trying to cancel my Telkom adsl+data for over a month now. I have been given the incorrect email adress , have forwarded the mail to the lady that initially contacted me with no response from her.( Zakhia ). I have escalated to Chitba the supervisor no response. I am currently hanging on for close to an hour waiting for the lady to speak to the supervisor to get back to me. This is not the service i expect from Telkom. It will lead to me cancelling my voice as well.</p>
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Telkom's replyOfficial
13 Jul 2016, 07:19Hi efti-***avelakis
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.
We really do apologize for any inconvenience caused to you.
Your reference number is:AI***
Regards
Luleka
Telkom Social Media Team
Best regards,
Telkom's reply13 Jul 2016, 07:19
Official
Hi efti-***avelakis
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.
We really do apologize for any inconvenience caused to you.
Your reference number is:AI***
Regards
Luleka
Telkom Social Media Team
Best regards,