AJ
Andre J

1 reviews | Active since Jul 2015

29 Jul 2015, 16:27

Telkom Supplies Sh*T service at Greenstone Centre

Hi have had it with the service from this branch.<br> <br> They never answer the phone, it took me 21 calls to the branch before the phone was answered.<br> <br> The Manager of the branch has absolutely zero customer service skill, as evident in her refusal to speak to irate customers when i visited the store on Tuesday.<br> As for myself, i was promised by the desk agent that the manager would find the phone i requested and call me back. <br> Till now she has not called me or let me know what is happening.<br> In fact if i had not persisted in calling the branch i would have probably still not received feedback for another 2 days!<br> <br> Then when I was finally able to get hold of the branch I was told simply that \Sorry we can not get what you requested

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Replies (1)
Telkom
Telkom's reply29 Jul 2015, 16:47
Official
Hello Andre_PdeJ,

Thank you for making contact with us.

Please be advised that your query is being attended to and feedback will follow.

Your ***

We apologise for any inconvenience caused.

Regards,
Launa
Telkom Social Media Team