Telkom sucks!!! there services is really pathetic PLEASE REFUND ME ASAP....

<p>I app**** for an Adsl uncapped contract for 24 months, The lady (Nompumelelo Mkize) that assisted me with my application clearly did not do her job properly, I specifically asked her to check for me whether my area is wireless or do I need to install an Adsl line, she then told me that my area is not wireless and that I have to go with an Adsl line being installed. I received an sms saying that I need to make an upfront payment of R700.00 at any post office reason for payment is due to my risk profile nevertheless payment was then made and I received an sms giving me the date the technician will come out to install my line, I then got a call from the technician by the name of Daniel I was told that he cannot carry on with installation due to the fact that there is no infrastructure in my area so order needs to be cancelled, what really ****es me off is that if Nompumelelo had done here job properly then it would not have been this problem. I am struggling to get my money back they telling me I have to go to a Telkom store for the refund i do not have all this time to do all this **** and also not once did anybody from Telkom contact me to keep me updated about my situation I had to call them from the get go. I am honestly disappointed by the level of services I have received from Telkom, I mean we not doing each other favours its business at the end of the day...</p> <p> </p> <p>Extremely unhappy client </p>