WZ
Werner Z

1 reviews | Active since Jul 2012

16 Jan 2017, 22:08

Telkom sucks SA dry.

<p>On the 13th of December 2016 we logged a adsl fault with telkom. <br />No service, no feedback and more clueless call center excuses. <br /><br />Worst company in SA by far. Stay far away from telkom...you will get burnt<br /><br />Ref nr. 109CRK131216<br />escalation nr. 934688</p>

0
Replies (2)
Telkom
Telkom's reply17 Jan 2017, 12:22
Official

Hi Werner_SA

We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.

This response serves as confirmation that your query has been received and attended. Please be assured that we have tasked our team to investigate and provide feedback as soon as possible. Please allow time to investigate accordingly. We will make contact directly.

Interaction Ref: AI***

Regards
keagan
Telkom Social Media Team

Telkom
Telkom's reply28 Jan 2017, 10:01
Official

Hi Werner_SA

A technician was onsite yesterday and he declared your modem as faulty. Did you manage to get a new modem and test?

Regards

Tumelo