TELKOM SUCKS .... ONE STAR RATING IS TO MUCH...

I don't even want to assign a 1 star rating ... Telkom SUCKS!!

Reported a slow and constantly interrupted LTE connection with Telkom on the 14th of December 2018 after having this problem for a month or more. I was told that network issue like mine would take around 7 working days to be resolved. It is now the 4th of January 2019 and the problem hasn't even bean reviewed yet. I'm still paying for a service but not getting what I am promised. Telkom promises a 10 -25 Mbps download speed, I getting an average of 2 Mbps (according to the Telkom speed tester on the Telkom website)

When I mentioned that I'm thinking of cancelling the contract a I was informed very quickly that I will pay penalties for an early cancellation. I AM NOT AT FAULT... TELKOM IS NOT PROVIDING WHAT THEY ARE PROMISING!!! WHY SHOULD I PAY FOR THEIR INCOMPETENCE AND INABILITY TO RESOLVE PROBLEMS!!!