Telkom sucks more than covid.

My LTE contract was coming to an end. So I requested (a month and a half) ahead of time for the cancelation. I received two emails from telkom confirming that they are processing the cancelation. Received a reference number as well. That was september 2020. Cancelation for november. It is the 30th of january 2021. Debut order is still going off. I've spoken to four different consultants since then regard the issue. Each time they request an "immediate cancelation". The second consultant even send me a copy of the request by email. That was the 6th of January 2021. I've had a similar issue with my adsl line two years ago. YOU ARE BEYOND USELESS!! Cancel the ****** contract and refund my the debut orders you ********ly deducted.