TELKOM SUCKS - LANDLINE OUT OF ORDER FOR 2 MTHS

Landline reported out of order six times since mid February 2016. Telkom reported it fixed however this was not the case. ADSL was still working. After numerous follow up phone calls I finally received a call from a technician on 13th April. He said he would attempt to fix the problem from the box outside and I should call him to verify whether the line was working. When I got home the line was completely dead. No telephone no ADSL.. Technician said the card had been swopped and the new card was faulty and there was nothing he could do about it but he would contact the depot. I called the technician eight times today and no answer. I called Telkom twice and eventually was given a number to call the technician's manager. No answer from that number. WHERE TO FROM HERE?? It is a black hole and I would not recommend Telkom to anyone. There is no worse customer service in South Africa than that received from Telkom. The amount of time wasted, frustration and aggravation... and I have achieved NOTHING in two months to get them to sort it out except to be billed for services I don't receive.