1 reviews | Active since Feb 2017

25 Mar 2018, 21:05

Telkom sucks in Honeydew Ridge

I'm very disappointed in Telkom. Their exchanges(honeydew ridge) goes down at least twice per week. Sometimes it takes them close to 2 weeks to resolve the issue. They said i can use their 3G sim card as an interim solution, but their 3G sim only has 1G of data, and it gets finished within 2 days. So now i have to buy data myself while i'm having uncapped Adsl. What's the point of having uncapped Adsl if i still need to buy my own data ? I wouldn't recommend Telkom to anyone, rather go for other service providers.

0
Replies (2)
Telkom
Telkom's reply17 Apr 2018, 15:04
Official

Hi thabang-makalela,

We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.

The technicians have attended and the connection seems to be stable now.

Interaction reference AI***

Regards
Garreth
Telkom Social Media Team

's update30 Jun 2018, 22:27
Reviewer Update
Hi Garreth Thanks.