TELKOM SUCKS

I had a problem with internet for the past 6 days with Telkom, I contacted telkom for several times but they insisted that on their side it shows that I do have internet but I begged them to Atleast send the technician to my place because clearly I wouldn't be wasting airtime calling them time and time again if the was no problem, telkom ended up telling me that if they send a technician I will be charged a certain fee which will amount to R1200 if the problem is not on their side. I was left with no choice because I didn't have that such amount to pay the Telkom, I had to cancel my long contract with Telkom. I canceled my contract and I was given the ref number that they have canceled. I continued to make order with other network providers to install Fibre at my place but they advice that I ask Telkom to release the line for them because on their side it is still active, I had to waste airtime again to plea with Telkom to release the line because I no longer have contract with them, to my surprise the agent that I spoke to said the one who canceled my contract should have explained to me that I need to wait for at least 30 days before they can release the line how sick is that, now I can't approach any network provider because of Telkom selfishness and to make customers even more frustrated.

I am entirely not happy with their disgusting service and I wouldn't recommend anyone to use Telkom services because they suck.