Telkom SUCKS BIGTIME

Worst service ever. They keep on giving you refrence nrs telling you the issue on your account has been resolved even when you phone again with the same issue they tell you its been escalated to managrment it will be resolved in 24hours, guess what 5 reference nrs later the line is still off because they created 2 accounts on your behalf but you only have one line never requested a second account, and because of the invoices that got sent to you paid the wrong account, they refuse to transfer the money to the right account which should be paid in advance, and now shows overdue because of their faults and not being able to do their jobs properly. Im fedup with telkom. Even my poor grandma had to struggle for 5months for them to reconnect her phone (the lines got ******) She had to pay the monthly fee without having the services. Telkom sucks and got people in positions there thats uncapable of doing their jobs