Telkom Sucks Big Time !!!

I took a data contract with Telkom last year towards the beginning of November and and the first debt from them was suppose to have gone off on the 24th of December 2019. 2 days later i took the time and liberty to call them and ask them why hasn't my account been debted as i dont want a bad record and need to make sure that i always have data, the lady that was assisting me checked my details and they had the correct bank account number but the wrong bank.

I asked her to update the information and ensure that a debit order goes off as i do have money in the account. i got a text saying that my account is in errors sometime last and again i took the time to call them and ask them HOW same issue but now they have options on the system and dont know which bank is the correct one.

The fact that they have options and never took the time to confirm it with me is annoying...What is worse is that yesterday i still spoke to someone and told me that the my bank account does not exist. Today my account has been suspended.

I have had it with Telkom and i want out of this because clearly they dont know how to take care of customers. I can not be a client and yet have to keep following up with you guys when your suppose to do your damn job. I can not be raising an issue every week and still not get the assistance that i need.

I requested for a manager to call me and nothing still.

I am done and if you do decide to call me it will not end well at all cause i will be letting people know that want to take contracts with you on how yo work with people and it is not on.