Telkom sucks BEEEG TIME!

<p>We tried to cancel my folk"s Telkom Account as they sold their house and moved in with me, 28/11/2016. Had to go in 4x again to follow up as they gave a full months notice for December 2016. Paid their last and final bill (said by a consultant ) to clear account fully. They were never in arrears to pay nor have they skipped. a bill. Yet they have ever since that day not been helped and assisted by a person with enough s****s to make the cancellation happen. They received yet 2x more bills accumulating interest and a new higher amount every month till today. I am sick and tired of having to travel to the only Telkom branch in our area and standing in Ques for no reason and wasting my time to assist my parents with this. Telkom suck and have no business sense or communication s****s as one lady even told me last week they cannot find the cancellation on the system and cannot trace it. a consultant called us in January after my 1st complaint by saying he will make sure it is now done and correctly canceled. was he like the others all *****? are they really this senseless and arrogant and brain dead? Really is there no options here or must I now waste more money to get a lawyer to sort this out?!!!</p>