TELKOM SUCKS ASS!!

I've been with Telkom for a few years now. I've always had problems contacting them or getting them to contact me. There is NO email address I can contact someone on. There was a lady, Charlene Mncube that assisted me and I was very happy afterwards, but then again after that I had the exact same problem. They overcharge me, and then I have to sort it out by phoning every time. I can't spend my hard earned money phoning them the whole time and they don't sort it out, OR it happens again after it's sorted. They have overcharged me many times and now yet again this month they will take off more than double what they are supposed to. I have sent them my banking statements before to prove that the money went off and then they just double deduct afterwards again. It's really frustrating!!!!!!!!! I will NEVER take out any contract with them again. NEVER!!!