1 reviews | Active since Nov 2019
Telkom sucks
I had my adsl and phone line cut on the 7 November 2019. I've been **** to everytime. I've been Redirected to different call centre agents for over 20 times. All of them have been lying.
They migrated me to an LTE package on the 11 November 2019. Today's the 29 November and I still haven't received my device and sim. I've been told that I would get a call to say when I would get my delivery so many times but, it never happens.
I went with Telkom against my better judgement after been offered a ADSL Internet package which worked perfectly for almost 2 months just to get my service cut without warning. They **** to me about why it was cut and I was **** to about why it was cut also, learnt that someone else also had my landline number. Anyways...
I don't trust them at all. One person stands out for trying to help. Her name is Nobuhle. She tried to help but she also learnt that no one actually had my device sent to the courier.
During this time I'd have to by data every other day for 3weeks! This is pathetic as my wife needs to work from home at times but had no Internet available. This is pathetic. It's a breach of contract from Telkom's side!!!
They don't even deserve this 1 star!!!
What do I do???
