AV
Aletta V

1 reviews | Active since May 2019

05 Oct 2019, 20:13

Telkom Sucks!!!!!!

And once again Telkom does not disappoint me again, they are so *********** that it no surprise for me. I am trying from July 2019 to get a reference number from them to get my Telephone line moved from 1 premises to another with the same number. I have spoken to the call center 10213 thy advised me to call 20217 as this is a business line, I did so was told order have been done and to wait 14 day's. But to no avail Telkom reputation stands to disappoint again. I phoned 1 again and then got a hold off Mr. Khan on 23/08/2019 told- me 1 again order have been placed will receive a ref. no: still waiting!!!!!! Phoned 1 again got a hold off Nlonibikayise Mohapi send me a mail on 27/08/2019 and told me that I need the new business owner to send company doc's, 1 again did not listen to what was said " I only need to transfer the line to new premises." they are costing me money as I have not moved because off this *********** PEOPLE AT TELKOM!!!!!! I also send a mail to stocst@telkom on 27/08/2019 requesting the line be transfer on the 27/08/2019. I phoned 1 again 20217 spoke to Naidul1 on 04/09/2019 said he will place the order I even got his email address from him, to send him paperwork that he requested as all the other *********** people did not asked for. send him a mail again on the 05/09/2019 to requested that if he received the mail. no answer, again on the 29/09/2019 still no reply. Phoned 1 again 20217 and spoke to 2 ****** blokes and eventually got a reference number AI*** on the 01/10/2019 so now I have to wait again 30 fu###### day's for the line to be transferred and now this will be a WiFi telephone line. I am so disgusting, with the level of *********** people that Telkom is putting in their Call Center that it sickens me. I would like to know when and how long this game is going to be played or must I cancel all my services with Telkom, Because it can be arranged.

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