Telkom sucks

They don't even deserve the one star. Telkom has migrated customer over from copper to LTE and myself being one of those loyal customers. We were informed that the migration will not change any costing to our account and it will all be the same. HOWEVER, my entire package has been changed. When calling in, I am just redirected constantly moving from pillar to post with no one able to give me valuable assistance. Not only was I required to set up the LTE device by myself and had so many technical difficulties with network following the change over, losing connectivity and having intermittent connection issues with both home wifi and the telephone which is an emergency line for my mum at home. Now that I try to query the package I am paying for, no one can assist me. When asked why my package changed, I am told to call a different contact number between sales, billing, migration, existing line services, I cannot get and joy. I will soon disconnect all services if no help is available.