Telkom sucks!

Yah00! <***> 3:12 PM (0 minutes ago) to complaints

I write on behalf of my son, Sahesh Gounden - *** / ***

In mid November he app**** for Fibre through Telkom. This was processed and the modem was delivered in November.

He waited for two weeks and then followed up. Telkom informed him that the order was cancelled owing to Telko getting the address wrong. This was after numerous calls from his side.

Subsequently this had to be re-ordered and this order went "missing". Now they informed my son that they need R 1000 for a modem that we cannot use.

Is this Telkom's business model? He has spend so uch of money on calls to Telkom. When visiting their shop, they simply log a call and then nothing happens. It is such putrid service.