Telkom Sucks!!!

<p>We app**** for an ADSL line, which was installed on 06/06/2017. Since then, it never worked! At first, the connection was slow, everything timed out, then there was no internet connection at all.</p> <p>By now, we have three different Reference Numbers, because Telkom decides the problem is fixed and just close the case. The first time they did not even phone us, the second time they phoned, we informed them the problem still exist, but they went ahead and closed the complaint. (Ref 389CTK130617, Ref 108CTK080617, Escalation Ref 986159, Ref 131CTK150617).</p> <p>We went through the modem installation process more than 12 times now (although we have paid almost R1000,00 for installation!!) but to no avail. Telkom then told us that our new modem is giving problems. We replaced it, but the problem remains.</p> <p>How are we ever going to solve this?</p>