aB
ayesha B
1 reviews | Active since Aug 2013
02 Jun 2015, 15:56
TELKOM SUCKS
We need another land-line operator in this country. Telkom SUCKS! Slow to respond, no sense of urgency, lack of interest in the problems that their customers are facing. If I don't phone every day, then they don't bother to keep me abreast of the progress on our fault reporting.<br> <br> But dare to fall behind in payments and watch how fast they are to disconnect you! Then you don't wait in a que. <br> <br> My business ADSL and fax line is faulty since last week and all I get told from the call centre \you are in the que"our technicians will get to you. How am I supposed to run my business???"""
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Replies (1)Telkom's replyOfficial
02 Jun 2015, 20:16Hello ayeshabagus,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM115305.
We apologise for any inconvenience caused.
Kind regards
Igsaan
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM115305.
We apologise for any inconvenience caused.
Kind regards
Igsaan
Telkom Social Media Team
Telkom's reply02 Jun 2015, 20:16
Official
Hello ayeshabagus,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM115305.
We apologise for any inconvenience caused.
Kind regards
Igsaan
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM115305.
We apologise for any inconvenience caused.
Kind regards
Igsaan
Telkom Social Media Team
