AW
Alan W

1 reviews | Active since May 2017

03 May 2017, 12:01

Telkom sucks

<p>On 26 January 2017 I phoned help line as telephone line and DSL dead two technician s arrived the next day spent 4 hours looking for fault 2 days later another technician arrived carried out another inspection told me there was a cable fault to cut a long story short I have since phoned the help line over 30 times have been told so many stories!!! And they will not give me another number I can phone can someone please give me a person to call on the west rand my wife wants the land line </p>

0
Replies (2)
AW
Alan W's update10 May 2017, 17:34
Reviewer Update

Have given Telkom three full working days since giving them my details still waiting to find out if they are ever going to fix my problem if they don't want to fix it tell me so I can make alternative arrangements over twenty years I have been a customer this is no way to treat people

AW
Alan W's update20 May 2017, 18:45
Reviewer Update

It is now the 20 may and Telkom have still not got back to me it is obvious that they do not practise customer care even a call to say it's going to be another 3 months at least we would know what is happening. Any suggestions as to the best out there for wireless internet