Telkom sucks

<p>A few months ago I did an application at Telkom. The Telkom store had a revamp & all my documents of application was lost/misplaced. On the 8th February 2017 I was asked to fill in another application. After three days there was still no response. Consultant, Lesley did not follow up on why my application was not approved. On the 17th February 2017 Lesley sent an email to Telkom HQ requesting why my application is taking so long. On the 24th February 2017 I went to the Telkom shop in Liberty Promenade,Mitchells Plain. I approached Yul Williams, a consultant in the Telkom store, I greeted him twice and was not greeted back. I then went back to the first consultant, Lesly who then checked if my application was approved. No results were found. I then asked Lesly what the hold up could be, Lesly answered, It's the first time they facing a problem like this and he has no idea how to handle it. Lesley said they are trying to find a name for this problem as they cannot mention the problem as they themselves don't know what the problem is.</p>