MW
Michael W

1 reviews | Active since Mar 2014

12 Feb 2017, 21:15

TELKOM SUCKS!!!!!!!!!!!!!!!!!!!

<p>The only reason they getting a 1 is cause I cant give them a 0. </p> <p>I've been having a problem with telkom for 4 months now. i am paying R1000 rand a month and yet dont get any help fixing my problem. I keep logging faults and then then get moved around to different departments and then eventually i have to relog the fault.</p> <p>I am paying for a 10mb ADSL line. am syncing at 6mb and am lucky if I can even open a web page. the net is so slow i can do any work. I do a tracert to www.google.com and get 120+ms whrere i use to get around 15max. dont know *** is going on with them. Its as if they are competing to see who has the worse service posible. Really wish I WE as South African had an alternative choice than telkom. if that was the case they would be bankrupt by now.</p>

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Replies (1)
Telkom
Telkom's reply13 Feb 2017, 13:43
Official

Hello Whoza

Thank you for taking my call.

The fault is currently in hand with a technician.

The technician has been contacted and made aware of the urgency of the fault.

Regards

Noleen

Telkom Social Media Team.