JT
Jerome T

1 reviews | Active since Jul 2010

27 Mar 2015, 13:41

#TELKOM SUCKS

No one at Telkom's call centre is able to resolve an issue which is now on-going for over 2 weeks! My home/business ADSL/WIFI is not working properly, whilst my business is negatively affected....<br> Spend over 2-3hrs at a time on the phone with Telkom, yet no one is able to resolve my problem! Then I'm forced to purchase data on a USB modem & still have to pay for ADSL services which are not existent!<br> Look out for #TELKOMSUCKS on Twitter, Facebook, Pinterest and on my weekly radio show....tired of terrible customer service!

0
Replies (1)
Telkom
Telkom's reply28 Mar 2015, 11:33
Official
Hello jidou13,

We sincerely apologise for the inconvenience.

Kindly note that this matter has been escalated to our technical department and feedback will follow.

Regards,
Hilary Pea****
Telkom Social Media Team

Best regards,