Telkom sucks

It is so difficult to be helped by Telkom when you have an issue. Firstly you cant call anyone at Telkom to talk to a consultant. Secondly the Telkom app is so stupid and the chat function takes you to a department that can never assist with anything except the money matters. Thirdly, Telkom agents call you to force you to buy products but no-one calls to help you with your problem after requesting this on numerous platforms to Telkom. Going to a branch for help is even more a waste of time. But when it comes to taking your money, they are the best.