1 reviews | Active since Sept 2016

06 Nov 2016, 20:27

Telkom sucks

<p>I have been a very loyal user of Telkom for the last 10 years. Never missing one payment and alwyes giving them the benefit of the doubt. But recently thing got so bad with service delivery and infrastucture maintenance wise that I am at a point of giving up. Well done Telkom you manage to break my spirit. I, like most people, use the internet for almost everyting every single day. For the last two months my net is getting slower and slower and more and more intermitted. According to Telkom's website I should be able to get up to 10meg, but I'm lucky if I get 2.5 meg! Latency not even mentioning. And if it was only me complaining then fine, but EVERYONE using Telkom is in the same boat. Call centre recon I should be happy with my 2.5 meg and don't bother logging a fault sir. This is very worrysome because where will this end?? Using Telkom is not for the feint hearted, surely you will have to be very desperate or very brave.</p>

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Replies (2)
Telkom
Telkom's reply07 Nov 2016, 09:44
Official

Hi danie-en-angelique-stols

Thank you for making contact with us


The response serves as confirmation that your query has been received and we will contact you.


We really do apologize for any inconvenience caused to you.


Your reference number is: AI***

Regards
Luleka
Telkom Social Media Team

Best regards,

's update07 Nov 2016, 16:07
Reviewer Update

681CTK071116.

Thank you