Telkom Sucks!!!

Telkom, has no clue as to what they are doing. They call themselves SA's leading communications provider, that is a joke. Call center agents across all departments are useless & shouldn't be earning a salary. Management cannot be contacted or spoken to to solve problems, Telkom shops are just as useless, a front for the uselessness behind the scenes. I was informed by an OpenServe Technician on 30 Sept '19 that Telkom would be shutting down the De Deur Exchange & that I had to change over from ADSL to LTE, he assured me that there was strong LTE coverage in the area. On the same day someone from migrations phoned & sorted out the new LTE service that I was being FORCED to take. I was not being offered anywhere near the services I had, but unhappily went with it. I was promised that my modem would be couriered. By 12 Oct '19, I had not received my modem & the ADSL service dissappeared. 31 Oct, still no modem, call center can't find my order & had to place another 1. Received modem on 5 Nov, it doesn't work!! Call center tells me to charge it for 24hrs (LOL) 6 Nov, call center says modem is only activated 72 hrs AFTER receiving it??? So, wait for 72 hrs. 8 Nov call center doesn't know what the problem is, I must wait for someone to phone me. No-one phones. 11 Nov call centre can't find any record of either 1 of my 2 orders. Someone will phone me. 12 Nov, no phone call, call centre says that all migration orders were cancelled, no-one knows why, was told someone would phone. 13 Nov, call center says everyone was talking *******, my order is on the system, takes the SIM card number & says it will be activated within 24 hrs. 14 Nov, still nothing, call center says they can't help me, I must go to a store with my modem. Go to store, they can't help me because I'm a migrations customer & they can't see my order on the system. I demand a phone call from someone who can help me, received the phone call, had to place ANOTHER order, 3rd time. Was told to wait 2 to 3 working days. 19 Nov, still not working, call center escalates it AGAIN & I must wait for a phone call. 20 Nov, no phone call, call center doesn't know what to do, escalates it & I must wait for a phone call. TODAY I received a call, yay!! But now I'm told that the reason for no service is that there is NO LTE coverage in my area!!!#@#!!!. I must wait for a call. WHEN IS THIS GOING TO BE RESOLVED???? I have spent R3480 just on airtime phoning Telkom. It has been 52 days since migrations phoned me to change over. I DEMAND SERVICE, I DEMAND TO BE REIMBURSED FOR MY EXPENSES TRYING TO GET MY PROBLEM SOLVED!!! Surely there must be at least 1 person who knows what they are doing???