FP
Frederick P

1 reviews | Active since Oct 2015

14 Feb 2019, 10:10

Telkom sucks!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

worst customer experience received from Telkom mobile. I have opened a new Telkom mobile contract and all went well. 1 month down the line Telkom blocks my phone and sends me a sms I have to contact them. upon me contacting them they inform me that there systems says I owe them money. However they inform me that it is a system error since any new contract with them is only payable after the 2nd month. But when you take out the contract they give you a credit limit (which they do not tell you about) which is not the same as you invoice amount. There is no way they can fix the system, the only way to fix this is to pay them the variance. And then it still takes them 2 days before they fix your account.

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