Telkom sucks

This is so frustrating, as I am trying to get this 2gig sim card to be active, every time I call in I get a different story, now I just called in this card wont work as this number belongs to someone else, I need to drive 200 km to get a new card, I got a number as ********** 114 then called in again told my number is now ********** 953 as a switch was done and the services will be ready within 48 hours, the number was changed. Called in again and was told the data can only be allocated on the 1 on the month and on the 1 December the data will be effective. The 3 December called in and was given a ref number as ********** and told the data will be sorted out. Called the 10 December to be told a different story again, please let me know why I should be paying for the full contract when I am not enjoying the services I should be getting. i have been on the phone with Telkom for over an hour I have become so experienced that I even tell them what is on the system as it seems its easier to get the client off the phone by telling them to go to the telkom store what is the call centre there for