nD
nariman D

1 reviews | Active since Jun 2016

09 Jun 2016, 18:23

Telkom sucks....

<p>I have recently opened a contract with Telkom..i have my contract for four months and I'm already having problems with them.I have smart plan 50 which is R159 and I also took out insurance with an amount of R83.the total amount of which I suppose to pay is R242..the first month I suppose to pay the R242 and a pro rata of which was half of that...which suppose to be R360...comes to the end of the month they say I must pay R900.I go to the Telkom branch in town to find out y I mst pay so much they telling me I went over my spend limit which was 150 which I never even requested.I was so ****ed then I askd them to cancel it the consultant said it was cancelld... It came to the second month I again had to pay R400 only to find out the spend limit was never cancelled..I'm so scared not knowing what to expect this month end.</p>

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Replies (1)
Telkom
Telkom's reply09 Jun 2016, 19:03
Official

Hi narie

Thank you for making contact with us

This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.

We do apologize for any inconvenience we have cause to you.

Your reference number is:AI***

Regards

Luleka

Telkom Social Media Team