1 reviews | Active since May 2016

01 Oct 2018, 13:25

Telkom sucks!!!

What a useless and rude bunch of idiots!!! I purchased a once of data bundle, and more than an hour later, it still did not show on the dashboard. When trying their online chat service, a person named Londiwe simply disconnected the chat without even attempting to assist. And the 081180 service???? What "Service"??!! I cannot wait for my contract to end with this ****ty company!!!

0
Replies (1)
Telkom
Telkom's reply23 Oct 2018, 09:01
Official

Good day jaco-prinsloo,

Thank you for making contact with us.

I was unable to follow up on this query, as the affected no was not provided.

Please respond privately with the affected no, and we will look into this.
Your reference number AI***.

We apologise for any inconvenience caused.

Please note that Telkom will soon no longer be a business that responds on Hello peter and we urge all of our customers to contact us via Twitter or Facebook for assistance so that our Social Media Special forces team can help resolve any issues or escalations you might have. Thank you. Click here https://www.facebook.com/TelkomZA/ or https://twitter.com/TelkomZA.


Kind regards,
Igsaan

Telkom Social Media

Best regards,