TA
Taren A

1 reviews | Active since Sept 2017

30 Aug 2018, 13:20

Telkom sucks

Telkom is messing us around..we have an adsl line which is off due to cable theft and they do not want to replace the lines so now we are without wifi that we are still paying for...we app**** in store (southgate) for a LTE device which is now been sent for approval which is dum we have been waiting for an answer for the past 2 weeks..when you call the call center they give you excuses or each of them have a different story to say..its utterly sickening how a telkom can do this to people...you get nowhere I actually need to speak to someone who can sort my issue out because telkom owes me 2000 rand.. I need an answer regarding the LTE device for R899

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Replies (1)
Telkom
Telkom's reply31 Aug 2018, 11:20
Official

Good Day

Thank you for allowing us the opportunity to assist further on your query.

Kindly confirm your affected telephone number/s, reference number if available, ID number and contact details, so that we can be able to investigate, assist and provide feedback.

Make sure you post a “Private Reply” to protect your personal information and allow us to view the details.

We sincerely apologize for the inconvenience.

Kind Regards

Tumelo

Best regards,